Business and Enterprise workspaces can connect a WhatsApp number and run the same Intake Bot there, buttons, lists, agent blocks, and calculated fields included.
Every Intake Bot has been a web-only conversation until now. Business and Enterprise workspaces can connect a WhatsApp number and run the exact same bot there.
Connect a number you already manage in Meta, in any country, or have ioZen provision a new US number for you. Business includes up to 3 numbers; Enterprise is unlimited, and each workspace runs on its own provider account.
Nothing about the bot changes to support this. Conditional logic, agent blocks, calculated fields, and the full submission pipeline (contact, record, Process Board card) all run on WhatsApp exactly as they do on the web. Select fields render as buttons or lists, and respondents can send images, PDFs, audio, and video straight from the chat.
Messages draw on purchased credits, not your monthly plan allotment.
Available on Business and Enterprise plans.
Business and Enterprise workspaces can connect a WhatsApp number and run the same Intake Bot on WhatsApp: buttons and lists, inbound media, calculated fields, agent blocks, and the full submission pipeline (contact, record, Process Board card). Connect a number you already have in Meta or provision a new US number. Business includes up to 3 numbers. Messages use purchased credits, not the monthly plan allotment.
