ioZen

The end of paperwork
as you know it

One platform. Everything you need.
Conversations that collect. Boards that track. AI that actually helps.

See how a 97-day claims process becomes same-day resolution.

8
Core Components
5+
Ad Platforms
100%
AI-Native
0
Integrations Needed
Data Collection

IntakeBots

Replace rigid forms with intelligent conversations. Questions flow naturally, adapt to each person, and completion rates soar.

  • Conversational flow

    Questions adapt to your specific incident type

  • Conditional logic

    Auto accidents show different questions than property damage

  • Photo uploads

    Photos analyzed by AI Vision to assess damage severity

  • Multi-language support

    Spanish, English, and more. Reach every claimant.

AI FlowApp Generator

Describe your FlowApp:

"I need to process auto insurance claims with photo upload, assess damage severity with AI, and route high-value claims to senior adjusters."

Generating schema, damage rules, and routing logic...
AI-Powered

AI Generation

Describe what you need in plain English. AI creates your entire FlowApp (schema, fields, and routing rules) in seconds.

  • Natural language input

    Just describe your process, no technical knowledge required

  • Complete FlowApp creation

    Schema, fields, and validation rules, all generated automatically

  • Routing rules included

    AI suggests intelligent routing based on your description

  • Fully customizable

    Refine and adjust anything after generation

Smart Fields

AI Field Intelligence

Fields that think. AI asks clarifying questions, validates answers against criteria, and ensures you get complete, quality data.

  • Socratic negotiation

    AI asks follow-ups to capture all claim details

  • Strict validation

    Ensures incident date, location, and parties are complete

  • Privacy controls

    SSN and policy numbers never sent to AI

  • Configurable strictness

    Adjust how persistent AI is in gathering complete information

New Claims

Maria G.

Auto · $4,200

Robert K.

Auto · $850

Under Review

James T.

Property · $12,500

Approved

Drag here

Workflow

Process Boards

Kanban-style workflow management. Track work through stages, collaborate in real-time, and keep processes invisible to end users.

  • Drag & drop cards

    Move claims between review stages with visual ease

  • Real-time collaboration

    Claims team sees updates instantly

  • Auto card creation

    Claims created automatically from IntakeBot submissions

  • Comments & history

    Full claim history preserved on every card

Data

Records

Custom data types that store structured information. Flexible schemas, parent-child relationships, and full contact linking.

  • Custom schemas

    Define fields for Claims, Policies, Incidents

  • Rich field types

    Text, number, date, select, multi-select, references, and more

  • Contact linking with roles

    Associate claimant, witnesses, adjusters with each claim

  • Parent-child relationships

    Link claims to policies, incidents to claims

Claim #CLM-2024-1847
Active

Claim Type

Auto Collision

Incident Date

Jan 15, 2024

Claimant

Maria Garcia

Adjuster

Tom Wilson

Linked Documents

📷 damage-photo.jpg 📄 police-report.pdf
MG

Maria Garcia

[email protected]

Premium Auto Policy Active
Claims Filed 2
Policy Start Mar 2021
Premium Tier Gold
CRM

Contact Center

Unified CRM across all FlowApps. Custom fields, tags, segments, and complete interaction history. Know your people.

  • Unified view

    See all claims, policies, and interactions for each customer

  • Custom fields & groups

    Add policy details, risk scores, preferences

  • Tags & segments

    VIP customers, high-risk, renewal due

  • Export to CSV

    Download contacts with selected fields anytime

Automation

Workflow Routing

Automatic assignment based on answers. High-priority claims go to senior adjusters. Complex cases route to specialists. Instantly.

  • Rule-based automation

    Define conditions with AND/OR logic, nested groups

  • AI-generated rules

    AI analyzes your schema and suggests intelligent routing

  • Default routes

    Fallback destinations when no rules match

  • Priority levels

    Route urgent items to the front of the queue

Claim Routing Rules
Total Loss ClaimsPriority 1

IF damage > $15,000 OR vehicle_totaled = true

Senior Adjuster Queue

Standard ClaimsPriority 2

IF damage ≤ $15,000

Auto-Assessment Queue

Default: → Triage

Policy Acquisition Tracking

Source

google

Medium

cpc

Campaign

auto_insurance_q1

Click ID

gclid_xyz...

Conversion Events

Quote Started Policy Bound
Analytics

Marketing Attribution

Full funnel visibility. Track UTMs, click IDs, and sessions from first touch through conversion. Send events to your ad platforms.

  • Full funnel tracking

    Track from quote request through policy binding

  • Click ID capture

    gclid, fbclid, ttclid: preserved through the entire flow

  • Policy-bound events

    Send policy_bound conversions back to ad platforms

  • True cost-per-acquisition

    Measure real CAC, not just cost-per-lead

AI-Native

Built with AI from day one

Not AI bolted onto legacy forms. AI is the foundation, generating, validating, extracting, routing. Every feature is smarter.

Generate FlowApps

Describe your process in plain English. AI creates the entire FlowApp.

Negotiate for Quality

AI asks follow-up questions to ensure complete, high-quality answers.

Extract from Docs

Vision AI reads damage photos, IDs, and documents. Auto-fills fields.

Generate Routing

AI analyzes your schema and suggests intelligent routing rules.

Track every policy from first click to bound

Insurance marketing teams lose attribution when leads move through quote flows. ioZen captures the full journey, from ad click through policy binding, and sends conversions back to your ad platforms automatically.

Meta

Facebook & Instagram

Google

Ads & Analytics

LinkedIn

Insight Tag

TikTok

Pixel Events

Webhooks

Send data anywhere with custom webhooks

Active Integrations
Meta Pixel
Active
Google Ads
Active
Custom Webhook
Active

Policies bound this month

1,247

73% traced to original ad click

Security First

Security & Privacy

Privacy by design from day one. Multi-tenant isolation, private fields, encryption, and the compliance controls your business needs.

Multi-Tenancy

Complete data isolation between workspaces. Row-level security on every query.

Private Fields

Mark fields private. AI never sees the content. Stored separately with full audit logging.

Encryption

TLS 1.3 in transit, AES-256 at rest. Vault encryption for the most sensitive data.

Compliance

Working toward GDPR, CCPA, and HIPAA compliance. Built on SOC 2 Type II certified infrastructure. See our current status →

AI You Control

You decide which fields use AI. Private fields are never sent to AI models. Your data is never used to train models. Learn more →

Transparency

Privacy Policy · DPA · Subprocessors · Terms. Everything public, nothing hidden.

Deploy anywhere

Share via link, embed on your site, or trigger as a popup. Custom branding and domains available.

Direct Link

Share via email or social

Inline Embed

Embed in your pages

Popup Modal

Trigger on button click

Widget

Floating corner button

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