Optional IntakeBot questions now show a Skip button instead of a disabled Send button, making it clear which questions can be skipped.
When an IntakeBot field is optional, the Send button used to sit there disabled until the visitor typed something. Nothing told them they could move on. Some people probably sat there wondering if the bot was broken.
Now optional fields show a Skip button. Tap it to move to the next question without typing anything. Start typing and it switches to Send with a smooth animation so the change feels intentional, not glitchy.
Works in English and Spanish. Available on all plans.
Optional fields in Intake Bot conversations now show a dedicated Skip button instead of a disabled Send button when left empty. The button animates between Skip and Send states as the user types, with full i18n support (EN/ES). Improves completion rates by making it obvious that optional questions can be skipped.
