History no longer splits into a new thread after the 24-hour window or a template send.
WhatsApp inbox, case, and contact threads stay on one conversation after the 24-hour window closes or a template is sent. History no longer splits into a new thread each day.
Business and Enterprise.
WhatsApp inbox, case, and contact threads stay on one conversation after the 24-hour window closes or a template is sent. History no longer splits into a new thread each day.
