When a lead asks about more than one topic in a single message, the Intake Bot searches each topic on its own and combines the passages that apply. One well-matched category no longer hides an answer that exists for the other part.
Business and Enterprise.
When a respondent asks about multiple independent topics in one message, the Intake Bot now searches each topic separately and combines the relevant passages. One well-matched category no longer hides an answer available for another part of the question.