The wizard no longer shortens select and boolean labels to fit WhatsApp. Options are written for the web first; WhatsApp renders them safely on its own.
Since Intake Bots started running on WhatsApp, the wizard had been shortening AI-generated select and boolean option labels to fit WhatsApp’s 24-character row title limit, on every bot, whether it would ever run on WhatsApp or not.
Options are now written for the web first, at full length. WhatsApp still renders them safely: the row title truncates while the full text carries in the list description, and very long option sets fall back to a numbered list. A long option label can no longer cause the questions behind it to get dropped during generation.
Available on all plans.
The intake bot wizard no longer shortens select and boolean option labels to fit WhatsApp's 24-character row title. Options are written for the web first. WhatsApp still renders them safely by truncating the row title and carrying the full text in the list description (or falling back to a numbered list). A long option can no longer cause follow-up questions behind that choice to be dropped during generation.
