WhatsApp + website. Same Intake Bot.

Your customers already write on WhatsApp. Something should answer.

A form link in the chat is still a form. ioZen picks up the thread, qualifies the case, and drops it on your Process Board.

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The 11pm message sits there until morning

What usually happens

  • Someone writes on WhatsApp after hours. You see it at 9am.
  • You send a Typeform link. Half of them never open it.
  • The ones who stay still give you a name and a “can you help?”
  • You copy the chat into a spreadsheet. Context dies in the thread.
With ioZen

What the Intake Bot does

  • It answers on WhatsApp the moment they write.
  • It asks what it still needs — budget, timeline, the actual case.
  • The conversation becomes a card on your Process Board.
  • Same bot as your website. One pipeline, not two inboxes.

WhatsApp is the channel. The work still has to move.

ioZen does not leave the case in the chat. It qualifies it and puts it where your team already works.

They write where they already are

No “please fill this out.” The Intake Bot talks on WhatsApp the way a person would, and keeps going until the case is complete.

Night messages still get answered

You do not have to live in the chat. When you open the board in the morning, the qualified cases are already there.

It lands on the Process Board

Website or WhatsApp, it is the same record. Route it, assign it, close it. Read more on the blog or replace your contact form first.

How many WhatsApp chats sat unanswered this week?

Put an Intake Bot on WhatsApp. Start free.

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