# ioZen — Full Content Index

> This file provides comprehensive content about ioZen for AI systems. See /llms.txt for the summary version.

## What is ioZen?

ioZen is a SaaS platform that replaces contact forms and intake processes with AI-powered conversational FlowApps. When a business pastes their website URL, ioZen's AI reads the site, understands the business, and builds a complete lead capture system in minutes — no code, no configuration.

**The core insight:** Only 3% of website visitors fill out a static contact form. Conversational interfaces complete at 40%+ higher rates. ioZen replaces the form with a conversation, then routes the result into a visual pipeline automatically.

## The Problem ioZen Solves

Traditional intake process:
1. Visitor lands on website
2. Fills out a 10-15 field form
3. Submits → "Thank you" page
4. Business receives an email
5. Business manually enters data into CRM
6. Business follows up when they remember

With ioZen:
1. Visitor lands on website
2. Has a natural conversation with an IntakeBot
3. IntakeBot qualifies, collects context, asks follow-ups
4. Lead automatically appears in process board
5. Contact record created in CRM
6. Team notified and ready to act

## Core Components

### IntakeBots
Conversational AI that replaces forms. Questions flow one at a time, naturally. When answers are vague, the AI asks follow-ups. When documents are uploaded (resumes, IDs, invoices), the AI reads and extracts data automatically. Completion rates go up because it feels like talking, not filling out paperwork.

### Process Boards
Visual pipeline where every completed IntakeBot conversation lands. Teams drag leads between stages, assign to members, and track from first contact to close. Works like a Kanban board, built around ioZen's intake data.

### Contacts CRM
Every person who completes a FlowApp becomes a contact record. Full conversation history, all submissions, all interactions in one place. One source of truth from first click to signed contract.

### FlowApps
A FlowApp is the container that holds all three components together. One FlowApp = one intake process. Examples: lead qualification, quote requests, client intake, job applications, support tickets, feedback collection.

## How AI Generation Works

1. Paste your website URL into ioZen
2. The AI crawls your site, reads your homepage and inner pages
3. It understands your business type, services, and target audience
4. It infers the most valuable intake processes for your specific business
5. It generates the IntakeBot questions, routing rules, and process board stages
6. The FlowApp is ready to publish — no writing, no configuration

## Frequently Asked Questions

### What is a FlowApp?
A FlowApp is a complete mini-application inside ioZen. It combines a conversational IntakeBot, a contact database, structured records, and a visual process board. Instead of stitching together a form builder, CRM, and project tracker, you get all three in one place — generated automatically from your website URL.

### How is ioZen different from Typeform or JotForm?
Form builders collect data and send it to a spreadsheet. ioZen collects data through conversation, then routes it into process boards, creates contact records, and tracks the work through stages. You replace the form, the CRM, and the project tracker with one tool. Also: ioZen generates itself from your URL. You don't build it — you describe what you need, and the AI builds it.

### What does "AI credits" mean?
Every time ioZen uses AI on your behalf, it costs credits. This includes generating a FlowApp from a URL, AI follow-up questions inside an IntakeBot, document extraction from uploaded files, and field validation. Free plan: 1,000 credits (one-time). Pro: 1,000/month. Business: 10,000/month.

### Is the free plan actually free?
Yes. No credit card required. No trial period. You get 1 FlowApp, unlimited IntakeBots, 5 process boards, 500 contacts, full CRM, and 1,000 AI credits. It stays free for as long as you use it.

### What happens to my data if I cancel?
Your data stays available for 30 days after cancellation. You can export everything or reactivate during that period. After 30 days, data is permanently deleted. You always own your data — ioZen does not sell it or use it to train AI models.

### Is ioZen HIPAA and GDPR compliant?
Yes. ioZen supports HIPAA-ready configurations with private fields that AI never sees, encryption for sensitive data, and a signed DPA available for GDPR compliance. A full subprocessors list is published at iozen.ai/legal/subprocessors/.

### Can I embed ioZen on my website?
Yes. Every IntakeBot can be embedded on any website via a script tag or shared as a standalone link. No developer required. The embed is responsive and works on all devices.

### Do you offer annual pricing?
Yes. Annual plans give you 2 months free (17% discount). Pro is $290/year, Business is $990/year.

### What is white-labeling?
On the Business plan, you can remove ioZen branding from your IntakeBots and process boards. This is useful for agencies serving clients.

### Is there an API?
Yes. REST API access is available on Pro and Business plans. Full documentation at iozen.ai/docs/.

## Pricing

| Plan | Monthly | Annual | FlowApps | AI Credits | Team |
|------|---------|--------|----------|------------|------|
| Free | $0 | $0 | 1 | 1,000 (one-time) | 1 |
| Pro | $29/mo | $290/yr | 10 | 1,000/mo | 5 |
| Business | $99/mo | $990/yr | Unlimited | 10,000/mo | 20 |

All plans include: IntakeBots, Process Boards, Contacts CRM, document extraction, smart routing, and privacy controls.

## Use Cases

### Lead Qualification
Visitors describe what they're looking for. The IntakeBot qualifies them in real time — asking about budget, timeline, project scope. Only qualified leads reach your team.

### Quote Requests
Collect project details conversationally. The AI gathers everything needed to prepare an accurate quote in one session.

### Client Intake
Onboard new clients without back-and-forth emails. Collect documents, sign-off on terms, gather project briefs — all in one FlowApp.

### Feedback Collection
Post-project surveys, NPS, and review requests that feel like conversations instead of boring forms.

### Job Applications
Candidates apply through a conversation. The AI collects resumes, asks qualifying questions, and routes applications to the right pipeline stage.

### Support Tickets
Route support requests to the right team based on issue type, urgency, and customer tier — automatically.

## Who Uses ioZen

- **Freelancers** — Replace the contact form on your portfolio. Qualify clients before jumping on a call.
- **Small Teams (2-10)** — One tool for all your intake processes. No Zapier. No five-app stack.
- **Agencies** — Build FlowApps for clients. White-label the experience. Manage multiple client pipelines.
- **Growing Operations** — Handle increasing volume without hiring. Automate routing and qualification at scale.

## Technical Details

- Deployment: Cloudflare Pages (marketing site), Vercel (app)
- App URL: https://app.iozen.ai
- Supported integrations: Meta Pixel, Google Analytics, TikTok Pixel, LinkedIn Insight Tag, UTM tracking, Webhooks, REST API
- Security: SOC 2 in progress, GDPR-ready, HIPAA-ready, end-to-end encryption for sensitive fields
- Availability: 99.9% uptime SLA on Business plan

## Founder

**Jay Moreno** (Andrés Jacobo Moreno Noboa) — Technical founder, 20+ years building platforms across Latin America.

- PATIOTuerca.com (2004): Founded Ecuador's leading automotive marketplace. Acquired by LatAm Autos, which IPO'd on the Australian Securities Exchange — the first Ecuadorian startup to do so.
- Vive1.com (2010): Co-founded Ecuador's leading real estate platform. Acquired by Navent, rebranded as Plusvalia.com.
- Evaluar.com (2013): Co-founded multi-country employee assessment platform. 16 countries, millions of users annually.
- Taxo.co (2022): Co-founded tax technology company. Achieved break-even. Now Board Director.
- ioZen (2024): Founder & CEO. Current mission.

Based in Vancouver, BC, Canada. Originally from Quito, Ecuador.

## Company

- **Legal name:** RINCOT TECHNOLOGY LTD.
- **Location:** Vancouver, BC, Canada
- **Founded:** 2024
- **Email:** hello@iozen.ai
- **Website:** https://iozen.ai
- **App:** https://app.iozen.ai
- **Twitter/X:** https://x.com/iozenai
- **LinkedIn:** https://www.linkedin.com/company/iozen/
- **YouTube:** https://www.youtube.com/@ioZenAI
- **TikTok:** https://www.tiktok.com/@iozenai

## Pages Index

| URL | Description |
|-----|-------------|
| https://iozen.ai/ | Homepage — platform overview and value proposition |
| https://iozen.ai/features/ | Full feature list |
| https://iozen.ai/pricing/ | Plans, limits, and FAQ |
| https://iozen.ai/faq/ | Frequently asked questions |
| https://iozen.ai/about/ | Founder story and company mission |
| https://iozen.ai/replace-your-contact-form/ | Primary use case: replacing contact forms |
| https://iozen.ai/ai-form-builder/ | How AI generates FlowApps from URLs |
| https://iozen.ai/conversational-forms/ | Conversational forms vs static forms |
| https://iozen.ai/intake-forms/ | Intake form automation |
| https://iozen.ai/form-automation/ | Workflow automation |
| https://iozen.ai/no-code-form-builder/ | No-code approach |
| https://iozen.ai/use-cases/ | All use cases |
| https://iozen.ai/use-cases/lead-qualification/ | Lead qualification |
| https://iozen.ai/use-cases/quote-requests/ | Quote requests |
| https://iozen.ai/use-cases/client-intake/ | Client intake |
| https://iozen.ai/use-cases/feedback-collection/ | Feedback collection |
| https://iozen.ai/use-cases/job-applications/ | Job applications |
| https://iozen.ai/use-cases/support-tickets/ | Support tickets |
| https://iozen.ai/who-its-for/freelancers/ | For freelancers |
| https://iozen.ai/who-its-for/small-teams/ | For small teams |
| https://iozen.ai/who-its-for/agencies/ | For agencies |
| https://iozen.ai/who-its-for/growing-operations/ | For growing operations |
| https://iozen.ai/security/ | Security and compliance |
| https://iozen.ai/docs/ | Documentation |
| https://iozen.ai/blog/ | Blog |
| https://iozen.ai/changelog/ | Product changelog |
| https://iozen.ai/contact/ | Contact |
| https://app.iozen.ai/en/signup | Sign up (free) |